This article explains how Sellai’s Feedback Loop works and how you can collect reviews for your profile.
Why Do We Collect Reviews?
Reviews serve as social proof of our expertise on the Sellai Platform. Leveraging social proof is incredibly powerful in guiding potential clients towards making decisions. In short, reviews increase the chances of getting client cases.
Monthly Satisfaction Surveys
See the whole survey here (preview link).
We collect reviews with Trustmary’s software. Our active clients get monthly feedback requests automatically by email. You can see the survey preview here. In addition, we send SMS feedback requests to the clients monthly.
These reviews will be sent to you personally and will be added to your Sales Expert Profile (if it’s given publicly)
How To Get Client Reviews On Your Profile 👀
See the whole survey here (preview link).
You can easily collect reviews straight from your Sellai profile. Here’s a quick guide on how to do it:
1. Share Your Profile Link
Step 1: Go to your Sellai profile.
Step 2: Copy your profile link.
Step 3: Share this link with your clients and ask them to leave a review directly on your profile.
2. Use the Direct Review Link
Step 1: On your profile, locate the review widget.
Step 2: Click the CTA (Call to Action) button in the widget.
Step 3: Copy the direct review link that appears.
Step 4: Share this link with your clients.
We encourage you to actively seek reviews by sharing your link through any communication platforms you use with your clients, such as Sales Insight, WhatsApp, LinkedIn, etc. Engaging directly with your clients in this way can significantly boost your profile's visibility and credibility.
❗️IMPORTANT NOTICE❗️
For a review to be shown on your Sales Expert Profile, it must be given publicly. Remember to ask the client to give public permission at the end of the survey.
Don't worry, all reviews will be checked by the Sellai Team before they go live. So, feel free to share your review link with all your clients!
Reviews on Sales Expert Profile 🕵🏼
Reviews will be visible on your Sales Expert Profile. See Teemu's profile for reference.
Sales Expert Satisfaction 🤝
We want to ensure our talented Sales Experts are happy and satisfied with Sellai. You will receive a monthly satisfaction survey where we ask for your honest feedback. Your insights help us improve our platform. You can also send feedback to Sellai Support at any time. Your satisfaction is our priority. 🩷